Personalized T-Shirts Production
All orders are hand produced at our state of the art facility by our well-trained team in our New Jersey factories. Please note that delivery times are business days and start the day after you place your order. We will do our best to get your order to you as soon as possible. If you select one of our expedited options, we will have your order delivered in the time specified. Please let us know if there is anything else we can do for you. If it can be done, we will do it.

Please be aware that all computer monitors will display colors differently. The colors you see on your monitor may not accurately reflect the actual colors in your design. Custom T Couture reserves the right to determine if the colors in a design are printed accurately.

If there is anything else we should know about you or your order please let us know by typing it into the special instructions box.

Expedited Delivery
If you need your order quickly, one of our expedited delivery options may be the way to go. We will ensure that your order is produced and shipped to arrive in the time specified. Please note that delivery times are business days and start the day after you place your order. We are not responsible for delays by our carriers, but we will do our best to resolve any issues that may arise. During the holiday season, delivery times may vary due to higher than normal order volume. If you need something sent overnight for a special occasion, call our friendly customer service department at 1-888-480-4480

Payment
We accept Visa, Master Card, American Express, and Discover at this time.

Shipping
We believe in delivering your order to you as quickly as possible and at a reasonable price. We use USPS and UPS for standard and expedited orders. UPS will not deliver to a P.O. Box. We will email you a tracking number once your order has been shipped.

To Place an Order
Orders can be placed online 24 hours a day 7 days a week. If you need any help you can call us Monday through Friday from 9:00 am to 5:00 PM EST at 1-888-480-4480

Change to Order
While we encourage you to double check your order before placing it, we do understand that you may want to make a change after an order has already been placed. If you desire to make a change, you must notify us within 24 hours by either email or phone. After 24 hours we cannot guarantee any further changes to your order before production begins.

Order Cancellations
Order cancellations must be done within 24 hours after placing an order. There will be a 25% restocking fee based on the price of the order (shipping is excluded).

Licensed, Trademarked, or Patented Designs


In ordering custom printed and beaded merchandise, you the customer, in consideration and recognition of the valuable services provided you by Custom T Couture, represent that all materials used in making the product will not cause the violation of any law, rule, judicial decision, regulation, franchise or similar agreements, informal or formal, oral or written relating to trademarks, ordinance, or copyrights service marks etc. A customer also represents that by commissioning the seller to produce the item, they have the full authority to purchase and to grant the rights to the seller to fabricate, manufacture, and to sell any design or product that is created. The customer agrees to indemnify and hold the seller harmless from and against any fees, fines, penalties, losses, damages or assessments including attorney fees that are incurred by the seller to produce and sell any design or product that is created. We reserve the right to refuse production of any design we deem questionable or distasteful.


Intellectual Property Rights
Custom T Couture is an Internet-based service, provided to our customers and visitors, for the purpose of creating and sharing designs. We are committed to the proper use of third-party intellectual property and we prohibit our users from unauthorized use of Patent/Copyright, Trademarks and Trade Dress.




If you believe one of our users have infringed on your intellectual property, please send an email to our customer service department customerservice@customTcouture.com with the following information:




* A signed testimonial by the legal owner of alleged infringed intellectual property recognizing and confirming the ownership rights to intellectual property and that the use of said intellectual property is not authorized by its rightful owner.




* An exact rendition of all alleged infringed intellectual property.




* The specific location URL within Custom T Couture where the claimed infringing content is located.




* Your name, address, company affiliation, title, phone number and email address.




Within 1 week we will research and take appropriate action to remove any infringing intellectual property from our site. You will be notified within the week of any and all action taken by Custom T Couture regarding the dispute.

Back Orders & Discontinued Items
We try very hard to keep ample supplies of our products on hand, however, every so often we find ourselves out of stock. We will make every reasonable effort to contact you if the product you ordered is temporarily out of stock or discontinued. In either case, you can substitute another item of equal or lesser value or receive a full refund.

 Returns & Exchanges
Every order produced is created just for you. Due to the fact they are custom made, returned goods cannot be resold and are donated or thrown away. However, if our product does not arrive looking as you created it on our website, if it has a material flaw, or if we make a mistake we will send you a replacement. In most cases we will refund your money but there is a minor restocking fee. It's that simple!





If you make a mistake with your order, call us and we will see what we can reasonably do to help you get the shirt you want.





Should a mistake arise, we kindly ask that you contact us within 10 days to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem.





Sizing is always controversial when is comes to picking the right size, we cannot be responsible for the purchase of incorrect sizes. Please contact us to purchase sample garments, to receive more detailed garment specifications, or if you have any questions as to how a particular product fits.





Please be aware that all computer monitors will display colors differently. The colors you see on your monitor may not accurately reflect the actual colors in your design. Custom T Couture reserves the right to determine if the colors in a design are printed accurately.



Privacy
Custom T Couture understands and shares your concerns about privacy. We want to assure you that Custom T Couture respects your privacy. We do collect information on the products browsed and we analyze this information in total to provide an up to date shopping experience for our customers. When an order is placed, we collect basic information including your name, home address, phone, email address and credit card information. We use this information to confirm your order, and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS) strictly to process and ship your order. However, Custom T Couture will never keep your credit card number. For your security, our customers must supply a credit card number with each individual order.











Custom T Couture has security measures in place to protect the loss, misuse and alteration of the information that we collect. We employ SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you don't have to re-enter them each time you visit.











Acceptance of cookies is not a requirement to browse our site; however our shopping cart does require the acceptance of cookies to work properly. Cookies are never used to store sensitive customer information such as names, addresses, passwords or credit card numbers.











If we decide to change our privacy policy in whole of in part, we will inform you by posting a notice on our website. Those changes will go into effect on the date posted in the notice and will apply to all users of our website. The effective date of this Privacy Policy is October 8, 2008.











If you have further questions about Custom T Couture's privacy policy or have other comments on how we can improve the Custom T Couture shopping experience, please do not hesitate to email us at customerservice@customTcouture.com, we always enjoy hearing from you!











Thank you for shopping with Custom T Couture.

To Become an Affiliate

CustomTcouture.com is the Internet leader in High -End personalized fashion. By joining our affiliate program you can promote our products and earn a sales commission. You become a virtual sales person for us, and your income potential is unlimited.


CustomTcouture.com products are extremely unique, we guarantee you there is nothing like it in the world, no other customizing website gives the customer the ability to decorate with printing,rhinestones,beads,appliques and more.


Check out our blog and read "about us" to see what we have done already.


Our very specific demographic provides a great opportunity for high conversion rates if you have the ability to reach our target audience.

What do I have to do?



1. Sign-up for an affiliate account



2. After you have become an affiliate, select banners and/or text links to place on your site, or in emails. Whenever you refer someone that completes a purchase, you earn 10% of the sale!



What's in it for me?


  • 10% commission on each sale.


  • If the customer purchases something within 30 days of their visit you still get credit.

  • Tracking and payment handled though iDevAffiate , the best affiliate network on the web.


  • Monthly newsletters with new creatives, and promotion tips.